Own a Proven Pizza Business — Grow With Us

Q1. What are my daily responsibilities as an operator partner?

Ans. Oversee staffing, hygiene, offline marketing, inventory, and customer service.

Q2. Can I hire a manager instead of being physically present?

Ans. No. Minimum 90 hours/month presence by you is mandatory.

Q3. Can I appoint a family member to operate the store?

Ans. Only if they are a co-investor and go through interview and training.

Q4. What happens in the interview? What will I be evaluated on?

Ans. Leadership, local business understanding, execution capacity, and P&L ownership.

Q5. Is it possible to reapply if I'm not selected?

Ans. Yes, after 3 months and subject to re-evaluation.

Q6. What is the future roadmap for this franchise model?

Ans. Expansion into Tier 2–5 cities, international markets, and retail FMCG growth.

Q7. Can I open multiple outlets in the future?

Ans. Depends on the existing store's performance decided by the brand.

Q8. Do you offer city or area-level exclusivity?

Ans. No exclusivity will be provided.

Q1. Who handles the civil work and setup?

Ans. Only approved vendors execute store projects to maintain quality and consistency.

Q2. Can I use my own vendors for civil or furniture?

Ans. No. Only approved vendors are allowed for core components.

Q3. How long does setup take from property finalization?

Ans. Typically 45-60 days depending on vendor availability and site readiness.

Q4. Will you provide drawings and layout approvals?

Ans. Yes. Our team will create and approve layout based on the finalized site.

Q5. What about utility load and power requirements?

Ans. Minimum 28 kW sanctioned load is required. Ensure appropriate metering.

Q6. Will you help in applying for FSSAI, fire NOC, etc.?

Ans. We guide you with formats, but local documentation must be managed by the partner.

Q7. Is storage area counted in the 400 sqft limit?

Ans. No. Storage is to be arranged separately and is not included in the main store layout.

Q1. What are the minimum criteria for location approval?

Ans. Min. 225 sqft, 125 sqft kitchen, rent within cap, ground floor, and accessible from main street.

Q2. What is the ideal frontage, visibility, and footfall requirement?

Ans. Minimum 12 ft frontage, visible from 30–50 meters, daily footfall of 3000+ desirable.

Q3. Do I have to find the property myself?

Ans. Yes. The operator is expected to scout and finalize a shop. We provide guidance and approval.

Q4. Can I get help from your team or brokers in finding a shop?

Ans. We can recommend local brokers on a best-effort basis after the token is paid. Preferred with an upper cap of 400 sqft.

Q5. Can the store be in a food court or mall?

Ans. Standalone high-footfall locations are preferred. Mall and food court locations will be reviewed case-by-case.

Q6. What happens if the rent is slightly above the city cap?

Ans. Approval may be granted if footfall and frontage are exceptional. Case-by-case basis.

Q1. Will I be trained in restaurant operations?

Ans. Yes. Full onboarding including operations, POS, hygiene and soft skills.

Q2. How many staff members are typically required?

Ans. 4-5 for store operations including 2 kitchen staff and 2-3 floor staff.

Q3. What support do I get after launch?

Ans. A franchise support manager and operations helpdesk will be available post-launch.

Q1. What offline marketing is expected from my side?

Ans. Flyers, housing society activations, local tie-ups, and street branding. Designs are provided for approval.

Q2. Who handles online orders, menu updates, and delivery issues?

Ans. Our central team manages digital channels. Local offers can be discussed and approved.

Q3. Who manages online ads on platforms?

Ans. Central marketing manages ads, budgeting, offers, and visibility.

Q4. Is branding and signage included?

Ans. Yes, branding and signage are provided via approved vendors.

Q5. Do I get creatives, flyers, or campaign templates?

Ans. Yes. Templates and creatives are shared regularly.

Q6. Can I offer discounts locally?

Ans. Offline yes, within pre-approved price slabs. Online discounts require coordination with central team.

Q1. What is included in the initial support package?

Ans. Kitchen equipment, onboarding, project fee, IT support & training.

Q2. What is the monthly earning potential from one store?

Ans. Typically ranges from ₹1L to ₹1.5L depending on location and efficiency.

Q3. What is the break-even period?

Ans. Usually 3-6 months, with full payback between 24-30 months.

Q4. Can you share a sample P&L and ROI calculation?

Ans. Yes, provided during the interview and evaluation process.

Q5. What are the typical COGS, rent, staff costs, and overheads?

Ans. COGS ~40-45%, Rent ₹30K-75K, Staff ₹70K-100K/month, Overheads ~₹40K.

Q6. Is GST included in the investment?

Ans. No. GST is additional and varies by component (civil, equipment, services).

Q1. What is the term of the agreement? Can it be renewed?

Ans. 5+5+5+5 years, subject to performance and compliance.

Q2. What happens if I want to exit before 5 years?

Ans. Case-by-case. Store resale may be permitted with brand approval.

Q3. What if I fail to meet performance benchmarks?

Ans. Guidance and corrective plans will be offered, but consistent underperformance risks non-renewal.

Q4. Will I be allowed to transfer the store later?

Ans. Only with franchisor’s consent, subject to review.

Q5. What is the termination clause?

Ans. Violation of SOPs, underperformance, or misuse of IP may lead to termination.